FAQ

No, all our vehicles—including Electric Motorcycles, Electric Bicycles, ATVs, and Golf Carts—are made to order. We focus on customized solutions rather than mass-produced stock.

To place an order, please contact our sales team directly via the inquiry form or email. Tell us which model you are interested in (e.g., Electric Scooter or Motorcycle) and your specific requirements.

Yes, absolutely. We offer full customization for colors, decals, and branding on all products, including Bicycles and Tricycles. Send us your design, and we will produce it.

Our MOQ varies depending on the product and the level of customization. Generally, for standard customizations, we can accommodate small trial orders. Please inquire for details.

Yes, we are a specialized OEM manufacturer. We can put your logo on our products and even modify specifications to match your market needs.

Production typically takes 15–30 days after confirming the sample and payment, depending on the complexity of the order and the specific vehicle type.

Yes, sample orders are welcome. This allows you to check the quality and customization of the Electric Scooter or ATV before committing to a larger quantity.

To get an accurate quote, please let us know the product category (e.g., Electric Tricycle, Golf Cart), quantity, desired battery/motor specifications, and any specific customization needs.

Yes, we have a digital catalog. However, please note that the catalog shows base models. Final specifications and features can be adjusted based on your needs.

 We usually ship by sea freight (FCL or LCL) from our factory. We can arrange shipping to your nearest port. For sample orders, we can use air express like DHL or FedEx.

Our standard payment terms are 30%–50% deposit via T/T bank transfer to begin production, and the balance before shipment.

Yes, we supply spare parts. We recommend ordering a small percentage of spare parts along with your main order to ensure long-term maintenance.

Yes, all our batteries (for Electric Motorcycles, Bicycles, etc.) are UN38.3 certified and compliant with international shipping regulations.

Certainly. You can mix Electric Bicycles with Scooters or ATVs in a single container. This is a great way to test different markets.

Please share your design documents with us. We respect intellectual property and can manufacture according to your technical drawings under an NDA.

We have a strict multi-point quality control system. Every vehicle is test-driven and inspected before being packed.

We offer a standard warranty on the motor and controller. The specific duration depends on the product model. We provide technical support for any issues.

Yes, we provide all necessary export documents (Commercial Invoice, Packing List, Bill of Lading, Certificate of Origin) to help you clear customs smoothly.

Yes, we welcome clients to visit our factory in China. You can see the production line for Motorcycles and Electric Bicycles in person.

You can reach us via email, WhatsApp, or WeChat. We believe in close communication to make sure every custom detail is perfect.

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